Tax Restitution Request Process
📄 Begin the restitution request by opening Cortex and navigating to the tax restitution form menu.
📎 The core steps involve filling out the form and attaching supporting documents, most importantly the calculation of taxes that should not have been owed.
🧾 Consolidate all necessary files into a single PDF if specific requirements mandate it.
💳 Ensure the payment data you wish to restitute appears correctly within Cortex by selecting the reference number from existing payments.

Document Submission and Finalization
🏦 Input and verify your bank account details; ensure your account data has been updated prior to submission.
✍️ Upload the required document detailing the calculation of the non-owed tax separately.
✅ Once all steps are complete, submit the form; a successful submission allows you to download the BPS (Notification Letter) and indicates the case has been logged into Cortex for follow-up by tax officers.

Tracking the Request
🔍 To check the status, navigate to "My Portal", then "My Ongoing Cases" (or "My Cases") and refresh the view.
⏱️ All subsequent updates and progress regarding the restitution case will be visible in the designated case tracking section.

Key Points & Insights
➡️ The primary requirement for documentation is the calculation showing taxes that should not have been due.
➡️ Verify that all relevant payment data appears automatically in Cortex after linking the reference number.
➡️ After submission, confirmation of success enables downloading the BPS and signals that tax officials will begin processing the case.

📸 Video summarized with SummaryTube.com on Nov 24, 2025, 03:26 UTC