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Get instant insights and key takeaways from this YouTube video by BotSailor.
Implementing User Input Flow in WhatsApp Chatbots
š The video demonstrates how to use the User Input Flow feature within a custom WhatsApp chatbot built using Bot Sailor to collect user data.
āļø The User Input Flow can be added to any existing bot setup by dragging it onto the canvas and connecting it to the previous reply step.
ā There are two primary question types available: free keyboard input for text answers and multiple choice for predefined options.
Data Collection and Management
š¾ User responses can be saved to either a custom field (which must be newly created if necessary) or a system field like email, phone, or birthday.
š·ļø The process allows for assigning labels to the user upon completion of the flow, though assigning sequence messages is optional.
š§ Example steps involve collecting the user's full name (saved to a custom field) and their email address (saved to a system field).
Flow Completion and Data Export
ā
Once all required questions are configured (including using multiple choice for preference collection), a final reply must be added via a connector to complete the flow.
š Collected data from the User Input Flow can be exported to a CSV file directly from the bot manager section.
š User input flow data is also viewable within the Subscriber Manager by checking the subscriber's actions.
Key Points & Insights
ā”ļø Utilize the User Input Flow to dynamically gather structured information (name, email, preferences) from WhatsApp users interacting with your bot.
ā”ļø Configure data storage to leverage both system fields (predefined data types) and custom fields (user-defined storage) for maximum flexibility.
ā”ļø After deployment, remember to export the flow data via the bot manager to analyze user responses offline in CSV format.
šø Video summarized with SummaryTube.com on Dec 21, 2025, 00:28 UTC
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As an Amazon Associate, we earn from qualifying purchases
Full video URL: youtube.com/watch?v=7v1ibLWmWkg
Duration: 5:49
Get instant insights and key takeaways from this YouTube video by BotSailor.
Implementing User Input Flow in WhatsApp Chatbots
š The video demonstrates how to use the User Input Flow feature within a custom WhatsApp chatbot built using Bot Sailor to collect user data.
āļø The User Input Flow can be added to any existing bot setup by dragging it onto the canvas and connecting it to the previous reply step.
ā There are two primary question types available: free keyboard input for text answers and multiple choice for predefined options.
Data Collection and Management
š¾ User responses can be saved to either a custom field (which must be newly created if necessary) or a system field like email, phone, or birthday.
š·ļø The process allows for assigning labels to the user upon completion of the flow, though assigning sequence messages is optional.
š§ Example steps involve collecting the user's full name (saved to a custom field) and their email address (saved to a system field).
Flow Completion and Data Export
ā
Once all required questions are configured (including using multiple choice for preference collection), a final reply must be added via a connector to complete the flow.
š Collected data from the User Input Flow can be exported to a CSV file directly from the bot manager section.
š User input flow data is also viewable within the Subscriber Manager by checking the subscriber's actions.
Key Points & Insights
ā”ļø Utilize the User Input Flow to dynamically gather structured information (name, email, preferences) from WhatsApp users interacting with your bot.
ā”ļø Configure data storage to leverage both system fields (predefined data types) and custom fields (user-defined storage) for maximum flexibility.
ā”ļø After deployment, remember to export the flow data via the bot manager to analyze user responses offline in CSV format.
šø Video summarized with SummaryTube.com on Dec 21, 2025, 00:28 UTC
Find relevant products on Amazon related to this video
As an Amazon Associate, we earn from qualifying purchases

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