What is the main URL to access the Cortex portal for the first time?

The main address for the Cortex portal is cortexdjp.go.id.

What procedure should existing DJP Online users follow when first accessing Cortex?

Existing DJP Online users should choose the "lupa kata sandi" (Forgot Password) option on the Cortex portal to initiate access.

What information is required on the password change request form?

Users need to input their NIK and select whether to receive the reset link via email or mobile phone number.

What should a user do if both their registered email and phone number are no longer accessible?

If both contact methods are inaccessible, the user must physically visit the nearest tax office (Kantor Pajak) to update the registered email and phone number.

What security measure must be taken when checking the password reset email?

Users must carefully check the sender's domain to ensure it is legitimately from pajak.go.id and not a phishing attempt.

What function does 'Pasp' serve in the Cortex system?

Pasp is described as a password used to replace or substitute for the user's physical signature in official digital processes.

Panduan Ops Coretax 01 - Cara Pertama Kali Login Coretax Untuk Yang Sudah Punya Akun DJP Online

Accessing the Cortex Portal for First-Time Users (Existing DJP Online Accounts)
📌 This guide focuses on the initial access and account activation for the Cortex portal at `cortexdjp.go.id`.
📧 Users who already have a DJP Online account must utilize the "Forgot Password" function to initiate the first-time login process.
📞 The system sends a password reset link via either email or mobile phone number registered with the tax office database.
❗ If both registered email and phone number are inaccessible, users must physically visit the nearest Tax Office to update their contact information.

Password Reset and Security Procedures
🔐 After entering the NIK (Taxpayer Identification Number) and selecting a contact method, users must accept a declaration stating the information provided is accurate and consent to using the account for receiving tax documents.
📧 Upon success, a reset email is sent; users must verify the sender's domain is `pajak.go.id` to prevent phishing attacks.
🔄 Clicking the link in the email directs the user to a page where they must set a new password and a "passphrase".

Understanding the "Passphrase"
🔑 The passphrase serves as a digital replacement for a physical signature when conducting official transactions or submitting documents through the Cortex portal.

Key Points & Insights
➡️ Access the Cortex portal at `cortexdjp.go.id` and initiate the process via "Lupa Kata Sandi" (Forgot Password) if you have an existing DJP Online account.
➡️ Security Alert: Always confirm the sender domain is strictly `pajak.go.id` when receiving password reset links to avoid malicious phishing attempts.
➡️ The passphrase functionality is crucial as it acts as the digital equivalent of your handwritten signature for official submissions.
➡️ If contact details are outdated, physical presence at the nearest Tax Office is mandatory for updating the registered email and phone number.

📸 Video summarized with SummaryTube.com on Feb 03, 2026, 22:59 UTC

Panduan Ops Coretax 01 - Cara Pertama Kali Login Coretax Untuk Yang Sudah Punya Akun DJP Online

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